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Bug #1172

open

Create an Account section –Inconsistent Placeholder Text display "Username" vs "Username or Customer#" on Create Account and Sign in Pages issue:

Added by Lakshmi prasanna V 10 months ago.

Status:
Open
Priority:
P3-Low
Start date:
05/15/2025
Due date:
% Done:

0%

Estimated time:
Device/Browser/API:
Web Portal
Environment:
Production
Current Behaviour:
  • Different placeholder texts are shown for the same field type.
    Create Account: "Username"
    Sign In: "Username or Customer#"
Expected Behaviour:

Instead, the Placeholder text should be consistent and clear across both pages. If both types of credentials are allowed, use: "Username or Customer#".

Root Cause:
Funcational Gap
Root Cause Detail:

* Different placeholder texts are shown for the same field type.
Create Account: "Username"
Sign In: "Username or Customer#"
* Instead, the Placeholder text should be consistent and clear across both pages. If both types of credentials are allowed, use: "Username or Customer#".


Description

  • Different placeholder texts are shown for the same field type.
    Create Account: "Username"
    Sign In: "Username or Customer#"
  • Instead, the Placeholder text should be consistent and clear across both pages. If both types of credentials are allowed, use: "Username or Customer#".

Files

Screenshot (342).png (87.2 KB) Screenshot (342).png Lakshmi prasanna V, 05/15/2025 07:46 AM
Screenshot (343).png (96.5 KB) Screenshot (343).png Lakshmi prasanna V, 05/15/2025 07:46 AM

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