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Bug #1176

open

Create an Account section – when the user fills a valid username, the system displays the validation message as This username is already in use issue:

Added by Lakshmi prasanna V 10 months ago.

Status:
Open
Priority:
P2-High
Assignee:
Nikhileshwar Enturi
Start date:
05/15/2025
Due date:
% Done:

0%

Estimated time:
Device/Browser/API:
Web Portal
Environment:
Production
Current Behaviour:

A valid and unique username triggers a false validation error stating it is already in use, preventing the user from proceeding.

Expected Behaviour:

Instead, if the entered username is unique and valid, the system should allow the user to proceed without any error message.

Root Cause:
Funcational Gap
Root Cause Detail:

* A valid and unique username triggers a false validation error stating it is already in use, preventing the user from proceeding.
* Instead, if the entered username is unique and valid, the system should allow the user to proceed without any error message.

Description

  • A valid and unique username triggers a false validation error stating it is already in use, preventing the user from proceeding.
  • Instead, if the entered username is unique and valid, the system should allow the user to proceed without any error message.

Files

8.png (108 KB) 8.png Lakshmi prasanna V, 05/15/2025 08:01 AM

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