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Bug #1303

open

Contact page – “Send Us a Message” section -- Validation Messages Display Issue:

Added by Lakshmi prasanna V 7 months ago.

Status:
Open
Priority:
P2-High
Start date:
07/28/2025
Due date:
% Done:

0%

Estimated time:
Device/Browser/API:
Web Portal
Environment:
Production
Current Behaviour:
Click on the Send Message button. A validation error message appears at the top-right corner: "first name parameter is missing or empty"
  • Error messages are not shown near the respective input fields.
Expected Behaviour:

Instead, if a validation error occurs, the message should be displayed directly below or beside the corresponding field.

Root Cause:
Funcational Gap
Root Cause Detail:

* Click on the Send Message button. A validation error message appears at the top-right corner: "first name parameter is missing or empty"
* Error messages are not shown near the respective input fields.
* Instead, if a validation error occurs, the message should be displayed directly below or beside the corresponding field.


Description

  • Click on the Send Message button. A validation error message appears at the top-right corner: "first name parameter is missing or empty"
  • Error messages are not shown near the respective input fields.
  • Instead, if a validation error occurs, the message should be displayed directly below or beside the corresponding field.

Files

Screenshot (700).png (235 KB) Screenshot (700).png Lakshmi prasanna V, 07/28/2025 10:46 AM

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