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Bug #1382
openContact Us page – scroll down -- Send Us a Message section – subject field validation message issue:
Start date:
09/10/2025
Due date:
% Done:
0%
Estimated time:
Device/Browser/API:
Mobile Browser
Environment:
Production
Current Behaviour:
When entering invalid characters in the Subject field, no validation message is shown. Other fields (Full Name, Phone Number) display proper error messages.
Expected Behaviour:
Instead, the Subject field should validate input. A validation message should be displayed, e.g., “Subject should contain only letters, numbers, and spaces.”
Root Cause:
Funcational Gap
Root Cause Detail:
When entering invalid characters in the Subject field, no validation message is shown. Other fields (Full Name, Phone Number) display proper error messages.
* Instead, the Subject field should validate input. A validation message should be displayed, e.g.,
“Subject should contain only letters, numbers, and spaces.”
Description
- When entering invalid characters in the Subject field, no validation message is shown. Other fields (Full Name, Phone Number) display proper error messages.
- Instead, the Subject field should validate input. A validation message should be displayed, e.g.,
“Subject should contain only letters, numbers, and spaces.”
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