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Bug #1668
openContact Us page – Send Us a message section-- Full Name Field – No Validation Message for Excessively Long Text issue:
Start date:
11/18/2025
Due date:
% Done:
0%
Estimated time:
Device/Browser/API:
Web Portal
Environment:
Production
Current Behaviour:
The Full Name field accepts a very long input without restriction. No validation message is displayed.
Expected Behaviour:
Instead, when the user enters text longer than the allowed limit, a validation message should appear, such as: “Full Name cannot exceed the maximum character limit.”
Root Cause:
Funcational Gap
Root Cause Detail:
* The Full Name field accepts a very long input without restriction. No validation message is displayed.
* Instead, when the user enters text longer than the allowed limit, a validation message should appear, such as: “Full Name cannot exceed the maximum character limit.”
Description
- The Full Name field accepts a very long input without restriction. No validation message is displayed.
- Instead, when the user enters text longer than the allowed limit, a validation message should appear, such as: “Full Name cannot exceed the maximum character limit.”
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