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Bug #1669
openContact Us page – Send us a message section -- Phone Number Field Allows More Than Required Digits Without Validation issue:
Start date:
11/18/2025
Due date:
% Done:
0%
Estimated time:
Device/Browser/API:
Web Portal
Environment:
Production
Current Behaviour:
- The Phone Number field accepts excessively long numbers. No validation message is shown.
Expected Behaviour:
Instead, when the user enters more than the allowed digits, a validation message should appear, such as: “Phone number cannot exceed 10 digits.”
Root Cause:
Funcational Gap
Root Cause Detail:
* The Phone Number field accepts excessively long numbers. No validation message is shown.
* Instead, when the user enters more than the allowed digits, a validation message should appear, such as: “Phone number cannot exceed 10 digits.”
Description
- The Phone Number field accepts excessively long numbers. No validation message is shown.
- Instead, when the user enters more than the allowed digits, a validation message should appear, such as: “Phone number cannot exceed 10 digits.”
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