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Bug #1673

open

WhatsApp Floating Icon Displaying Too High on all Pages issue:

Added by Lakshmi prasanna V 4 months ago.

Status:
Open
Priority:
P2-High
Assignee:
Nikhileshwar Enturi
Start date:
11/18/2025
Due date:
% Done:

0%

Estimated time:
Device/Browser/API:
Web Portal
Environment:
Production
Current Behaviour:

On all pages of the website, the WhatsApp floating icon is displayed too high on the screen. It overlaps with the page content, including the banner/header sections.

Expected Behaviour:

Instead, the WhatsApp icon should be positioned at the bottom-right corner of every page with proper spacing, ensuring it does not overlap with any content and remains consistently visible and accessible.

Root Cause:
Funcational Gap
Root Cause Detail:

* On all pages of the website, the WhatsApp floating icon is displayed too high on the screen. It overlaps with the page content, including the banner/header sections.
* Instead, the WhatsApp icon should be positioned at the bottom-right corner of every page with proper spacing, ensuring it does not overlap with any content and remains consistently visible and accessible.

Description

  • On all pages of the website, the WhatsApp floating icon is displayed too high on the screen. It overlaps with the page content, including the banner/header sections.
  • Instead, the WhatsApp icon should be positioned at the bottom-right corner of every page with proper spacing, ensuring it does not overlap with any content and remains consistently visible and accessible.

Files

Screenshot (1567).png (1.2 MB) Screenshot (1567).png Lakshmi prasanna V, 11/18/2025 11:26 AM

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