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Bug #1861

open

Services – Office 365 and Cyber Security clicks on those particular pages – Privacy Policy link opens a blank page in the Schedule a Free Consultation form issue:

Added by Lakshmi prasanna V 9 days ago. Updated 2 days ago.

Status:
Resolved
Priority:
P2-High
Start date:
12/11/2025
Due date:
12/18/2025 (2 days late)
% Done:

100%

Estimated time:
1:00 h
Device/Browser/API:
Web Portal
Environment:
Production
Current Behaviour:
  • When the user clicks the Privacy Policy link in the “Schedule a Free Consultation” checkbox on the Office 365 or Cyber Security pages, it redirects to a new page but shows a blank white screen.
Expected Behaviour:
  • Instead, clicking the Privacy Policy link should open the Privacy Policy content page, displaying all relevant information properly.
Root Cause:
Funcational Gap
Root Cause Detail:

* When the user clicks the Privacy Policy link in the “Schedule a Free Consultation” checkbox on the Office 365 or Cyber Security pages, it redirects to a new page but shows a blank white screen.
* Instead, clicking the Privacy Policy link should open the Privacy Policy content page, displaying all relevant information properly.


Description

  • When the user clicks the Privacy Policy link in the “Schedule a Free Consultation” checkbox on the Office 365 or Cyber Security pages, it redirects to a new page but shows a blank white screen.
  • Instead, clicking the Privacy Policy link should open the Privacy Policy content page, displaying all relevant information properly.

Files

Screenshot (2000).png (33 KB) Screenshot (2000).png Lakshmi prasanna V, 12/11/2025 02:26 PM
Screenshot (1999).png (280 KB) Screenshot (1999).png Lakshmi prasanna V, 12/11/2025 02:26 PM
Actions #1

Updated by Admin Access 2 days ago

  • Due date set to 12/18/2025
  • Status changed from Open to Resolved
  • Assignee changed from Nikhileshwar Enturi to Lakshmi prasanna V
  • % Done changed from 0 to 100
  • Estimated time set to 1:00 h
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