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Bug #1865

open

Footer – Email and Call Us links are not clickable and displayed as plain text issue:

Added by Lakshmi prasanna V 8 days ago. Updated 2 days ago.

Status:
Resolved
Priority:
P2-High
Start date:
12/12/2025
Due date:
12/18/2025 (2 days late)
% Done:

100%

Estimated time:
1:00 h
Device/Browser/API:
Web Portal
Environment:
Production
Current Behaviour:
  • The email () and Call Us (+91-9498540114) items in the footer are not clickable.
  • They are displayed as plain text instead of functional links.
Expected Behaviour:
Instead, the email should open the default mail app when clicked (mailto link).
  • The phone number should trigger a call action on mobile devices (tel link).
Root Cause:
Funcational Gap
Root Cause Detail:

* The email (hello@marslab.work) and Call Us (+91-9498540114) items in the footer are not clickable.
* They are displayed as plain text instead of functional links.
* Instead, the email should open the default mail app when clicked (mailto link).
* The phone number should trigger a call action on mobile devices (tel link).


Description

  • The email () and Call Us (+91-9498540114) items in the footer are not clickable.
  • They are displayed as plain text instead of functional links.
  • Instead, the email should open the default mail app when clicked (mailto link).
  • The phone number should trigger a call action on mobile devices (tel link).

Files

Screenshot (2015).png (609 KB) Screenshot (2015).png Lakshmi prasanna V, 12/12/2025 06:15 AM
Actions #1

Updated by Admin Access 2 days ago

  • Due date set to 12/18/2025
  • Status changed from Open to Resolved
  • Assignee changed from Nikhileshwar Enturi to Lakshmi prasanna V
  • % Done changed from 0 to 100
  • Estimated time set to 1:00 h
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