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Bug #1866
openContact Us Page – Required field validation messages not displayed until user types in the field issue:
Start date:
12/12/2025
Due date:
12/18/2025 (2 days late)
% Done:
100%
Estimated time:
1:00 h
Device/Browser/API:
Web Portal
Environment:
Production
Current Behaviour:
- The required field validation message appears only after the user starts typing in the field, not when the Send us a message button is clicked with empty fields.
Expected Behaviour:
Instead, when the user clicks the Send us a message button with empty fields, the required validation message should immediately appear below each empty field.
Root Cause:
Funcational Gap
Root Cause Detail:
* The required field validation message appears only after the user starts typing in the field, not when the Send us a message button is clicked with empty fields.
* Instead, when the user clicks the Send us a message button with empty fields, the required validation message should immediately appear below each empty field.
Description
- The required field validation message appears only after the user starts typing in the field, not when the Send us a message button is clicked with empty fields.
- Instead, when the user clicks the Send us a message button with empty fields, the required validation message should immediately appear below each empty field.
Files
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Updated by Admin Access 2 days ago
- Due date set to 12/18/2025
- Status changed from Open to Resolved
- Assignee changed from Nikhileshwar Enturi to Lakshmi prasanna V
- % Done changed from 0 to 100
- Estimated time set to 1:00 h
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