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Bug #1884

open

Careers Page – The Apply for this Job form does not submit, and the entered details do not refresh issue:

Added by Lakshmi prasanna V 5 days ago.

Status:
Open
Priority:
P2-High
Assignee:
Nikhileshwar Enturi
Start date:
12/15/2025
Due date:
% Done:

0%

Estimated time:
Device/Browser/API:
Web Portal
Environment:
Production
Current Behaviour:
When the user enters all required details (Name, Email, Phone, Address) and uploads a resume, then clicks the Submit Now button, an error message “Something went wrong. Please try again.” is displayed.
  • The form is not submitted, and the entered details remain on the page (the form does not refresh or reset).
Expected Behaviour:

Instead, after clicking the Submit Now button with valid details, the job application should be submitted successfully, the form should refresh or reset, and a success confirmation message should be displayed.

Root Cause:
Funcational Gap
Root Cause Detail:

* When the user enters all required details (Name, Email, Phone, Address) and uploads a resume, then clicks the Submit Now button, an error message “Something went wrong. Please try again.” is displayed.
* The form is not submitted, and the entered details remain on the page (the form does not refresh or reset).
* Instead, after clicking the Submit Now button with valid details, the job application should be submitted successfully, the form should refresh or reset, and a success confirmation message should be displayed.

Description

  • When the user enters all required details (Name, Email, Phone, Address) and uploads a resume, then clicks the Submit Now button, an error message “Something went wrong. Please try again.” is displayed.
  • The form is not submitted, and the entered details remain on the page (the form does not refresh or reset).
  • Instead, after clicking the Submit Now button with valid details, the job application should be submitted successfully, the form should refresh or reset, and a success confirmation message should be displayed.

Files

Screenshot (2028).png (121 KB) Screenshot (2028).png Lakshmi prasanna V, 12/15/2025 02:25 PM

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