Bug #1982: Contact Us Page – Validation Message Displayed After Submitting Valid Details issue: - Srievaareestates - Aglin Infomatics Support Systems

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Bug #1982

open

Contact Us Page – Validation Message Displayed After Submitting Valid Details issue:

Added by Lakshmi prasanna V about 2 months ago. Updated about 2 months ago.

Status:

Open

Priority:

P2-High

Assignee:

Nikhileshwar Enturi

Start date:

01/07/2026

Due date:

% Done:

Estimated time:

Device/Browser/API:

Web Portal

Environment:

Production

Current Behaviour:

On the Contact Us page, even after filling all fields with valid details and clicking the Send Message button, a validation/error message (“Failed to send message. Please try again.”) is displayed.

Expected Behaviour:

Instead, after entering all valid details and clicking the Send Message button on the Contact Us page, the message should be sent successfully, and a success confirmation message should be displayed.

Root Cause:

Funcational Gap

Root Cause Detail:

* On the Contact Us page, even after filling all fields with valid details and clicking the Send Message button, a validation/error message (“Failed to send message. Please try again.”) is displayed.
* Instead, after entering all valid details and clicking the Send Message button on the Contact Us page, the message should be sent successfully, and a success confirmation message should be displayed.

Description

On the Contact Us page, even after filling all fields with valid details and clicking the Send Message button, a validation/error message (“Failed to send message. Please try again.”) is displayed.
Instead, after entering all valid details and clicking the Send Message button on the Contact Us page, the message should be sent successfully, and a success confirmation message should be displayed.

Files

Screenshot (2225).png (478 KB) Screenshot (2225).png

Lakshmi prasanna V, 01/07/2026 09:54 AM