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Bug #2004

open

(Recruiter/Admin/super Admin) -- Applied Candidates – clicks on view candidates – candidates profile Quick Actions section download resume button not working issue:

Added by Lakshmi prasanna V about 2 months ago.

Status:
Open
Priority:
P2-High
Start date:
01/13/2026
Due date:
% Done:

0%

Estimated time:
Device/Browser/API:
Web Portal
Environment:
Production
Current Behaviour:
  • When clicking the Download Resume button in the Quick Actions section of the candidate profile, the resume is not downloaded and an error message is displayed: “Exception occurred while downloading jobseeker resume.”
Expected Behaviour:
  • Instead, when clicking the Download Resume button in the Quick Actions section of the candidate profile, the candidate’s resume should download successfully without any error
Root Cause:
Funcational Gap
Root Cause Detail:

* When clicking the Download Resume button in the Quick Actions section of the candidate profile, the resume is not downloaded and an error message is displayed: “Exception occurred while downloading jobseeker resume.”
* Instead, when clicking the Download Resume button in the Quick Actions section of the candidate profile, the candidate’s resume should download successfully without any error.


Description

  • When clicking the Download Resume button in the Quick Actions section of the candidate profile, the resume is not downloaded and an error message is displayed: “Exception occurred while downloading jobseeker resume.”
  • Instead, when clicking the Download Resume button in the Quick Actions section of the candidate profile, the candidate’s resume should download successfully without any error.

Files

Screenshot (2274).png (237 KB) Screenshot (2274).png Lakshmi prasanna V, 01/13/2026 12:12 PM
Screenshot (2273).png (238 KB) Screenshot (2273).png Lakshmi prasanna V, 01/13/2026 12:12 PM

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