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Bug #2312

closed

Footer Section – Privacy Policy & Terms of Use Pages – Email and Phone Displayed as Plain Text issue:

Added by Lakshmi prasanna V 7 days ago. Updated 1 day ago.

Status:
Closed
Priority:
P2-High
Start date:
02/25/2026
Due date:
% Done:

0%

Estimated time:
Device/Browser/API:
Web Portal
Environment:
Production
Current Behaviour:
  • In the footer section of the Privacy Policy and Terms of Use pages, the email address and phone number are displayed as plain text and are not clickable.
Expected Behaviour:
  • The email address should be clickable and open the default email client (mailto link).
  • The phone number should be clickable and initiate a call on supported devices (tel link).
Root Cause:
Funcational Gap
Root Cause Detail:

* In the footer section of the Privacy Policy and Terms of Use pages, the email address and phone number are displayed as plain text and are not clickable.
* The email address should be clickable and open the default email client (mailto link).
* The phone number should be clickable and initiate a call on supported devices (tel link).


Description

  • In the footer section of the Privacy Policy and Terms of Use pages, the email address and phone number are displayed as plain text and are not clickable.
  • The email address should be clickable and open the default email client (mailto link).
  • The phone number should be clickable and initiate a call on supported devices (tel link).

Files

Screenshot (2767).png (407 KB) Screenshot (2767).png Lakshmi prasanna V, 02/25/2026 12:34 PM
Screenshot (2774).png (274 KB) Screenshot (2774).png Lakshmi prasanna V, 02/25/2026 12:34 PM
Actions #1

Updated by Admin Access 2 days ago

  • Status changed from Open to Resolved
Actions #2

Updated by Admin Access 2 days ago

  • Assignee changed from Nikhileshwar Enturi to Lakshmi prasanna V
Actions #3

Updated by Lakshmi prasanna V 1 day ago

  • Status changed from Resolved to Closed

This issue was verified and closed.

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