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Bug #2333
open(Recruiter / Individual Recruiter) Support – Create New Support Ticket Form – Priority Field Missing issue:
Start date:
03/02/2026
Due date:
% Done:
0%
Estimated time:
Device/Browser/API:
Web Portal
Environment:
Dev
Current Behaviour:
- The Priority field is not displayed in the Create New Support Ticket form for Recruiter and Individual Recruiter users.
Expected Behaviour:
- The form should include a Priority field (e.g., Low / Medium / High) so users can select the urgency level while creating a support ticket.
Root Cause:
Funcational Gap
Root Cause Detail:
* The Priority field is not displayed in the Create New Support Ticket form for Recruiter and Individual Recruiter users.
* The form should include a Priority field (e.g., Low / Medium / High) so users can select the urgency level while creating a support ticket.
Description
- The Priority field is not displayed in the Create New Support Ticket form for Recruiter and Individual Recruiter users.
- The form should include a Priority field (e.g., Low / Medium / High) so users can select the urgency level while creating a support ticket.
Files
.png){kind=link}
Updated by Lakshmi prasanna V 30 minutes ago
- File Screenshot (2842).png Screenshot (2842).png added
- Subject changed from (Job Seeker) Help & Support – After Creating New Ticket, User Redirected to Super Admin Support Page issue: to (Recruiter / Individual Recruiter) Support – Create New Support Ticket Form – Priority Field Missing issue:
- Description updated (diff)
- Current Behaviour updated (diff)
- Expected Behaviour updated (diff)
- Root Cause Detail updated (diff)
Updated by Lakshmi prasanna V 30 minutes ago
- File deleted (
Screenshot (2827).png)
Updated by Lakshmi prasanna V 30 minutes ago
- File deleted (
Screenshot (2828).png)
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