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Bug #1010

open

Careers page -- Empower Your Data with Resource Central section – the user, without entering any mandatory fields, clicks on the submit now button, the Incorrect Validation Message displays an issue:

Added by Lakshmi prasanna V 11 months ago. Updated 10 months ago.

Status:
Onhold
Priority:
P2-High
Start date:
04/17/2025
Due date:
% Done:

0%

Estimated time:
Device/Browser/API:
Web Portal
Environment:
Dev
Current Behaviour:

When the user clicks the "Submit Now" button without filling in any of the mandatory fields, the form displays the message: "There was an error trying to send your message. Please try again later."

Expected Behaviour:
  • Instead, A clear, user-friendly validation message should be displayed, such as:"Please fill out all required fields before submitting. Specific fields that are missing should be highlighted to guide the user.
Root Cause:
Funcational Gap
Root Cause Detail:

* When the user clicks the "Submit Now" button without filling in any of the mandatory fields, the form displays the message: "There was an error trying to send your message. Please try again later."
* Instead, A clear, user-friendly validation message should be displayed, such as:"Please fill out all required fields before submitting. Specific fields that are missing should be highlighted to guide the user.


Description

  • When the user clicks the "Submit Now" button without filling in any of the mandatory fields, the form displays the message: "There was an error trying to send your message. Please try again later."
  • Instead, A clear, user-friendly validation message should be displayed, such as:"Please fill out all required fields before submitting. Specific fields that are missing should be highlighted to guide the user.

Files

Screenshot (222).png (615 KB) Screenshot (222).png Lakshmi prasanna V, 04/17/2025 11:54 AM
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