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Bug #1623
openContact Us page – “Send Us a Message” form displays “The information you’re about to submit is not secure” warning after submitting valid details isssue:
Start date:
11/10/2025
Due date:
11/17/2025 (about 4 months late)
% Done:
100%
Estimated time:
1:00 h
Device/Browser/API:
Web Portal
Environment:
Production
Current Behaviour:
Contact Us page. Scroll to the Send Us a Message section. Fill in all fields with valid details (Full Name, Email, phone number). After clicking Send, a warning message appears: "The information you’re about to submit is not secure.”
Expected Behaviour:
- Instead, after filling in valid details and clicking Send, the form should successfully submit the data without showing any warning.
Root Cause:
Funcational Gap
Root Cause Detail:
* Contact Us page. Scroll to the Send Us a Message section. Fill in all fields with valid details (Full Name, Email, phone number). After clicking Send, a warning message appears: "The information you’re about to submit is not secure.”
* Instead, after filling in valid details and clicking Send, the form should successfully submit the data without showing any warning.
Description
- Contact Us page. Scroll to the Send Us a Message section. Fill in all fields with valid details (Full Name, Email, phone number). After clicking Send, a warning message appears: "The information you’re about to submit is not secure.”
- Instead, after filling in valid details and clicking Send, the form should successfully submit the data without showing any warning.
Files
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Updated by Admin Access 4 months ago
- Due date set to 11/17/2025
- Status changed from Open to Resolved
- Assignee changed from Nikhileshwar Enturi to Lakshmi prasanna V
- % Done changed from 0 to 100
- Estimated time set to 1:00 h
Updated by Lakshmi prasanna V 4 months ago
The same issue is still occurring, so we are reoping this issue.
Updated by Lakshmi prasanna V 4 months ago
- Assignee changed from Lakshmi prasanna V to Nikhileshwar Enturi
Updated by Lakshmi prasanna V 4 months ago
- Status changed from Resolved to Re-Opened
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