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Bug #1990

open

(Admin) Settings Page – Company Logo validation error shown even after successful upload issue:

Added by Lakshmi prasanna V about 2 months ago. Updated about 2 months ago.

Status:
Re-Opened
Priority:
P2-High
Assignee:
Nikhileshwar Enturi
Start date:
01/08/2026
Due date:
% Done:

0%

Estimated time:
Spent time:
3:00 h
Device/Browser/API:
Web Portal
Environment:
Production
Current Behaviour:
  • A validation message is displayed: “Please fix the validation errors before submitting.”
  • The Company Logo field shows the error message “Company logo is required” even after uploading a logo.
  • The form does not save after clicking Save Changes.
Expected Behaviour:
Instead, after uploading a company logo, no validation error should be displayed.
  • The Company Logo field should be marked as valid.
  • Clicking Save Changes should successfully save the Company Profile without any validation messages.
Root Cause:
Funcational Gap
Root Cause Detail:

* A validation message is displayed: “Please fix the validation errors before submitting.”
* The Company Logo field shows the error message “Company logo is required” even after uploading a logo.
* The form does not save after clicking Save Changes.
* Instead, after uploading a company logo, no validation error should be displayed.
* The Company Logo field should be marked as valid.
* Clicking Save Changes should successfully save the Company Profile without any validation messages.

Description

  • A validation message is displayed: “Please fix the validation errors before submitting.”
  • The Company Logo field shows the error message “Company logo is required” even after uploading a logo.
  • The form does not save after clicking Save Changes.
  • Instead, after uploading a company logo, no validation error should be displayed.
  • The Company Logo field should be marked as valid.
  • Clicking Save Changes should successfully save the Company Profile without any validation messages.

Files

Screenshot (2233).png (185 KB) Screenshot (2233).png Lakshmi prasanna V, 01/08/2026 11:42 AM
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