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Bug #2313
closedGet In Touch Page – “Request a Consultation” Form – First Name & Last Name Fields Accept Numbers and Special Characters Without Limit issue:
Start date:
02/25/2026
Due date:
% Done:
0%
Estimated time:
Device/Browser/API:
Web Portal
Environment:
Dev
Current Behaviour:
- The First Name and Last Name fields are accepting numbers and special characters without any validation. Additionally, there is no character limit enforced on these fields.
Expected Behaviour:
Instead, the First Name and Last Name fields should accept only alphabetic characters.
- Numbers and special characters should not be allowed.
- A character limit should be enforced, and a validation message should be displayed for invalid input.
Root Cause:
Funcational Gap
Root Cause Detail:
* The First Name and Last Name fields are accepting numbers and special characters without any validation. Additionally, there is no character limit enforced on these fields.
* Instead, the First Name and Last Name fields should accept only alphabetic characters.
* Numbers and special characters should not be allowed.
* A character limit should be enforced, and a validation message should be displayed for invalid input.
Description
- The First Name and Last Name fields are accepting numbers and special characters without any validation. Additionally, there is no character limit enforced on these fields.
- Instead, the First Name and Last Name fields should accept only alphabetic characters.
- Numbers and special characters should not be allowed.
- A character limit should be enforced, and a validation message should be displayed for invalid input.
Files
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