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Bug #2314
closedGet In Touch Page – “Request a Consultation” Form – Message Field Accepts Single Letter Input Without Validation issue:
Start date:
02/25/2026
Due date:
% Done:
0%
Estimated time:
Device/Browser/API:
Web Portal
Environment:
Production
Current Behaviour:
The Message field in the Request a Consultation form accepts a single letter (e.g., “a”) and allows the form to be submitted without any validation error.
Expected Behaviour:
- The Message field should require a minimum number of characters (e.g., at least 10 characters).
- A validation message should be displayed if the input is too short.
Root Cause:
Funcational Gap
Root Cause Detail:
* The Message field in the Request a Consultation form accepts a single letter (e.g., “a”) and allows the form to be submitted without any validation error.
* The Message field should require a minimum number of characters (e.g., at least 10 characters).
* A validation message should be displayed if the input is too short.
Description
- The Message field in the Request a Consultation form accepts a single letter (e.g., “a”) and allows the form to be submitted without any validation error.
- The Message field should require a minimum number of characters (e.g., at least 10 characters).
- A validation message should be displayed if the input is too short.
Files
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