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Bug #976
openContact Us page – Get in Touch section the user enters the valid details clicks on the send mail button the system displayed the validation message issue:
Start date:
04/15/2025
Due date:
% Done:
0%
Estimated time:
Device/Browser/API:
Web Portal
Environment:
Dev
Current Behaviour:
- The user fills all the valid fields, clicks on the send mail button the system displays the valid message as There was an error trying to send your message. Please try again later.
Expected Behaviour:
Instead, the Form should be submitted successfully, and the user should receive a success message (e.g., "Message sent successfully").
Root Cause:
Funcational Gap
Root Cause Detail:
The user fills all the valid fields, clicks on the send mail button the system displays the valid message as There was an error trying to send your message. Please try again later.
* Instead, the Form should be submitted successfully, and the user should receive a success message (e.g., "Message sent successfully").
Description
- The user fills all the valid fields, clicks on the send mail button the system displays the valid message as There was an error trying to send your message. Please try again later.
- Instead, the Form should be submitted successfully, and the user should receive a success message (e.g., "Message sent successfully").
Files
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Updated by Nikhileshwar Enturi 10 months ago
- Status changed from Open to Onhold
- Assignee changed from Nikhileshwar Enturi to Lakshmi prasanna V
Should receive the SMTP from the client once the site is live they will provide since present production website they are using the same SMTP
Updated by Lakshmi prasanna V 10 months ago
- Assignee changed from Lakshmi prasanna V to Nikhileshwar Enturi
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