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Bug #1296

open

Career page – scroll down apply now section –Name field shows incorrect validation error when input is fewer than 12 characters issue

Added by Lakshmi prasanna V 7 months ago. Updated 5 months ago.

Status:
Re-Opened
Priority:
P2-High
Assignee:
Nikhileshwar Enturi
Start date:
07/28/2025
Due date:
08/06/2025 (about 7 months late)
% Done:

100%

Estimated time:
1:00 h
Device/Browser/API:
Web Portal
Environment:
Production
Current Behaviour:
  • Careers page Apply Now section. Enter a valid name with less than 12 characters (e.g., Lakshmi, 7 characters). Fill all other required fields with valid data. Click Submit Application.
  • The system incorrectly displays a validation message, “Full name must be 12 characters or fewer.”
Expected Behaviour:
Instead, the No error message should appear because 7 characters satisfy a “12 characters or fewer” rule.
  • If there is a minimum character requirement, the message should clearly state it (e.g., “Name must be at least 10 characters”).
Root Cause:
Funcational Gap
Root Cause Detail:

* Careers page Apply Now section. Enter a valid name with less than 12 characters (e.g., Lakshmi, 7 characters).Fill all other required fields with valid data. Click Submit Application.
* The system incorrectly displays a validation message, “Full name must be 12 characters or fewer.”
* Instead, the No error message should appear because 7 characters satisfy a “12 characters or fewer” rule.
* If there is a minimum character requirement, the message should clearly state it (e.g., “Name must be at least 10 characters”).

Description

  • Careers page Apply Now section. Enter a valid name with less than 12 characters (e.g., Lakshmi, 7 characters).Fill all other required fields with valid data. Click Submit Application.
  • The system incorrectly displays a validation message, “Full name must be 12 characters or fewer.”
  • Instead, the No error message should appear because 7 characters satisfy a “12 characters or fewer” rule.
  • If there is a minimum character requirement, the message should clearly state it (e.g., “Name must be at least 10 characters”).

Files

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Screenshot (688).png (300 KB) Screenshot (688).png Lakshmi prasanna V, 07/28/2025 08:37 AM
Screenshot (687).png (376 KB) Screenshot (687).png Lakshmi prasanna V, 07/28/2025 08:37 AM
Screenshot (783).png (371 KB) Screenshot (783).png Lakshmi prasanna V, 08/07/2025 08:23 AM
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 #1

Updated by Admin Access 7 months ago

  • Due date set to 08/06/2025
  • Status changed from Open to Resolved
  • Assignee changed from Nikhileshwar Enturi to Lakshmi prasanna V
  • % Done changed from 0 to 100
  • Estimated time set to 1:00 h
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 #2

Updated by Lakshmi prasanna V 7 months ago · Edited

When entering a 7-character name and clicking the 'Submit Application' button, an error message appears below the field.

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 #3

Updated by Lakshmi prasanna V 5 months ago

  • Subject changed from Career page – scroll down apply now section – Success message displayed even with invalid field inputs issue: to Career page – scroll down apply now section –Name field shows incorrect validation error when input is fewer than 12 characters issue
  • Description updated (diff)
  • Current Behaviour updated (diff)
  • Expected Behaviour updated (diff)
  • Root Cause Detail updated (diff)
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