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Bug #1296
openCareer page – scroll down apply now section –Name field shows incorrect validation error when input is fewer than 12 characters issue
Start date:
07/28/2025
Due date:
08/06/2025 (about 7 months late)
% Done:
100%
Estimated time:
1:00 h
Device/Browser/API:
Web Portal
Environment:
Production
Current Behaviour:
- Careers page Apply Now section. Enter a valid name with less than 12 characters (e.g., Lakshmi, 7 characters). Fill all other required fields with valid data. Click Submit Application.
- The system incorrectly displays a validation message, “Full name must be 12 characters or fewer.”
Expected Behaviour:
Instead, the No error message should appear because 7 characters satisfy a “12 characters or fewer” rule.
- If there is a minimum character requirement, the message should clearly state it (e.g., “Name must be at least 10 characters”).
Root Cause:
Funcational Gap
Root Cause Detail:
* Careers page Apply Now section. Enter a valid name with less than 12 characters (e.g., Lakshmi, 7 characters).Fill all other required fields with valid data. Click Submit Application.
* The system incorrectly displays a validation message, “Full name must be 12 characters or fewer.”
* Instead, the No error message should appear because 7 characters satisfy a “12 characters or fewer” rule.
* If there is a minimum character requirement, the message should clearly state it (e.g., “Name must be at least 10 characters”).
Description
- Careers page Apply Now section. Enter a valid name with less than 12 characters (e.g., Lakshmi, 7 characters).Fill all other required fields with valid data. Click Submit Application.
- The system incorrectly displays a validation message, “Full name must be 12 characters or fewer.”
- Instead, the No error message should appear because 7 characters satisfy a “12 characters or fewer” rule.
- If there is a minimum character requirement, the message should clearly state it (e.g., “Name must be at least 10 characters”).
Files
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