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Bug #1341
openContact Page – "Send Message" Button Not Working After Filling Valid Data issue:
Start date:
08/01/2025
Due date:
09/09/2025 (about 6 months late)
% Done:
100%
Estimated time:
1:00 h
Device/Browser/API:
Web Portal
Environment:
Production
Current Behaviour:
On the Contact page, within the "Send Us a Message" section, after filling in all fields with valid data (e.g., name, email, message), clicking the "Send Message" button does not trigger any action.
Expected Behaviour:
Instead, when a user enters valid information and clicks the "Send Message" button, the form should be submitted successfully.
Root Cause:
Funcational Gap
Root Cause Detail:
* On the Contact page, within the "Send Us a Message" section, after filling in all fields with valid data (e.g., name, email, message), clicking the "Send Message" button does not trigger any action.
* Instead, when a user enters valid information and clicks the "Send Message" button, the form should be submitted successfully.
Description
- On the Contact page, within the "Send Us a Message" section, after filling in all fields with valid data (e.g., name, email, message), clicking the "Send Message" button does not trigger any action.
- Instead, when a user enters valid information and clicks the "Send Message" button, the form should be submitted successfully.
Files
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Updated by Admin Access 6 months ago
- Due date set to 09/09/2025
- Status changed from Open to Resolved
- Assignee changed from Nikhileshwar Enturi to Lakshmi prasanna V
- % Done changed from 0 to 100
- Estimated time set to 1:00 h
Updated by Lakshmi prasanna V 6 months ago
- Status changed from Resolved to Re-Opened
The same issue is occurring, so we are reopening this issue.
Updated by Lakshmi prasanna V 6 months ago
- Assignee changed from Lakshmi prasanna V to Nikhileshwar Enturi
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