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Bug #2094
open(Admin) Users & Sub-Recruiters – Validation message displayed when clicking Send Message for Recruiter issue:
Start date:
01/29/2026
Due date:
% Done:
0%
Estimated time:
Device/Browser/API:
Web Portal
Environment:
Dev
Current Behaviour:
- When the Admin clicks the Send Message button for a Recruiter, a validation error message is displayed:
- “Chat Initiation Failed. Admin cannot initiate chat with RECRUITER.”
Expected Behaviour:
Instead, the Admin should be able to successfully initiate a chat with the Recruiter, or the Send Message button should be disabled or hidden if chat is not allowed for the Recruiter role, with a clear informational message displayed.
Root Cause:
Funcational Gap
Root Cause Detail:
* When the Admin clicks the Send Message button for a Recruiter, a validation error message is displayed:
* “Chat Initiation Failed. Admin cannot initiate chat with RECRUITER.”
* Instead, the Admin should be able to successfully initiate a chat with the Recruiter, or the Send Message button should be disabled or hidden if chat is not allowed for the Recruiter role, with a clear informational message displayed.
Description
- When the Admin clicks the Send Message button for a Recruiter, a validation error message is displayed:
- “Chat Initiation Failed. Admin cannot initiate chat with RECRUITER.”
- Instead, the Admin should be able to successfully initiate a chat with the Recruiter, or the Send Message button should be disabled or hidden if chat is not allowed for the Recruiter role, with a clear informational message displayed.
Files
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